Dufresne Furniture & Appliances Store is a reputable brand known for providing high-quality furniture and appliances to customers in the area. With a strong focus on customer satisfaction, Dufresne offers a wide range of products to meet the needs and preferences of their diverse clientele. From stylish and comfortable furniture to top-of-the-line appliances, Dufresne strives to offer the best selection at competitive prices. With a commitment to exceptional service and a reputation for reliability, Dufresne Furniture & Appliances Store has become a trusted name in the industry. Whether customers are looking to furnish their home or upgrade their appliances, Dufresne is dedicated to helping them find the perfect items to suit their needs.
Reviews
Delivery guys were amazing! They took care to ensure that they didn’t mess our lawn or the interior of the house. They were very knowledgeable and were committed to ensuring I was happy with my delivery and product. Would recommend this service to anyone! ***** five stars! Also, delivery app is pretty handy!!
I just received my furniture from Dufresne. First of all, the furniture is beautiful and secondly the delivery team was friendly, quick, and they left everything just like they found it! Also, Dufresne used an app so that I could track the driver from the time that he left in the morning. The app updated the ETA as he went and I could see when he had delivered the item before mine so I could move my car out of the driveway. This was outstanding service! Thank-you, Dufresne!
Had a great experience recently when purchasing our new oversized chair for our living room, my sales associate Autumn was very helpful and fun and the whole process was super easy with great financing options and all the customer experience team members were also great to work with when we needed to switch our delivery date. Shout out to the delivery drivers who worked in the snowy conditions and who were respectful of our carpet and took their shoes off without prompt. The chair is great we love it.
Beautiful store, great collection of furniture.
There is an issue of inventory but that’s not specific to Dufresne.
Jason was the sales staff who helped us selecting a couch and coffee table. He was very patient and did a good job.
Got exactly what I wanted! Shawn and his helper did an excellent job delivering it to my place and putting my couch together!!
We were happy with the service we received from the salesperson and with the service provided by the delivery crew. The only comment I might make about the service is that the salesperson could have asked us which way we wanted the fridge door to open. When it was delivered the door swung the wrong way and the delivery crew had to remove the door and rehang it so it swung the other way. It would have been better if we had been asked so this could have been done before it was delivered. We are still rating our experience a 5 star as the delivery crew fixed the problem for us.
Great service from start to finish. I really liked the delivery queue notification with the map interface. Helps you plan your day. Great communication for delivery via email and text. Best delivery yet!
I bought a king sized storage bed, mattresse, dresser, 2 matching side tables, a couch, a 65in samsung TV, a TV stand and a couch.
The bed showed up with the foot board completely broken and the head board was not installed properly and ruined it completely.. also, the TV came scratched. After months of dealing with customer care and fighting, I eventually had things replaced. The footboard once again showed up not stained properly but I didn't want to deal with it. I recently moved and came to find out that once again when they installed the new headboard they stripped all the holes and broke the frame again. I'll never buy from there again
Also, their customer care argues and does not return phone calls.